Frequently Asked Questions
Everything you need to know about bringing the essence of House of Gulab into your home.
What materials are used in House of Gulab home products?
We prioritize sustainable, high-quality materials including organic cotton, premium linen, and artisanal ceramics. Each piece is handcrafted by skilled artisans to ensure long-lasting durability and a timeless aesthetic.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days within the continental US. For international orders, please allow 10-15 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy for home decor items?
We offer a 30-day return policy on all unused and unwashed items in their original packaging. Please note that custom-made or personalized products are final sale and cannot be returned.
Do you offer international shipping?
Yes, House of Gulab ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated automatically at checkout.
How should I care for my handcrafted textiles?
To preserve the vibrancy and integrity of our textiles, we recommend machine washing on a gentle cycle with cold water and air drying. Avoid using harsh bleaches or high-heat drying.
Are your products ethically sourced?
Absolutely. We partner directly with local artisan communities, ensuring fair wages and safe working environments. Our mission is to support traditional craftsmanship while maintaining a low environmental footprint.